Need to get in touch with us? Here’s how.
The easiest way (for us, and probably for you) for you to get in touch with us is via E-mail.
Our E-mail address is: email@example.com
We monitor our E-mail messages throughout the day (and night!) and will do our best to respond in a prompt and timely manner.
When we’re in the office (see “Hours“), you can also reach us on the telephone.
Our phone number is: (408) 271-2729
If we don’t answer the phone, it’s most likely because we’re not in the office. Alternatively we may be speaking with another customer, or trapped under a car, so if we don’t pick up, please don’t take it personally.
We do our best to reply to voice mails as quickly as possible (we usually check them once a day). We really do. However, know that we’re about as good about it as you would be if you had many people, mostly complete strangers, leaving you vague and perplexing voice mails with phone numbers that are as often as not garbled and difficult to understand. Ever been tempted just to press “Delete”? Us too.
You can also send us good-ole-fashioned mail. You know, dead trees, flattened, with stamps stuck to them. Not that anyone ever has.
Send your questions and love letters to:
664 Stockton Ave., Ste. “L”
San Jose, CA 95126
Please do not send or ship us returned parts or other items without contacting us first. We don’t drop random unexpected stuff on your doorstep out of the blue, so please grant us the same courtesy.